At mea88, your privacy is not just a responsibility — it is our priority. This document transparently explains how we collect, use, store, and protect the personal data of every member on our platform in Malaysia.
Our Privacy Commitment
Mea88 invests seriously in security and privacy infrastructure to ensure every member's information remains protected at all times.
All data transmitted between your device and mea88 servers is protected by TLS 1.3 encryption. Your personal and financial information cannot be read by third parties while in transit.
Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only authorised personnel may access member data.
Our KYC process is conducted under strict security protocols. Submitted documents are stored securely and used solely for identity verification purposes.
Mea88 has never and will never sell, rent or trade member personal data to any third party for marketing or commercial purposes without your consent.
Privacy Policy mea88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring all data management practices comply with applicable local legal requirements.
The mea88 IT security team monitors systems continuously around the clock to detect and respond to any threats or unauthorised access attempts promptly.
Welcome to the mea88 Privacy Policy. This document transparently explains how mea88 ("we", "Platform", "mea88.pro") collects, uses, stores, discloses and protects your personal data when you use our online gaming platform.
Mea88 is an online entertainment platform offering a wide range of casino games, slots, sports and live games to users in Malaysia. In operating this service, we process certain personal data necessary to provide a safe, fair and seamless experience to all our members.
This Privacy Policy applies to all information collected through the mea88.pro website, the mea88 mobile app, and any interactions with our customer support team. By registering an account or using any mea88 services, you confirm that you have read and understood this Privacy Policy.
Important Note: This Privacy Policy is to be read together with Terms and Conditions mea88, which forms part of the overall agreement between you and our platform. In the event of any conflict, the Terms and Conditions shall serve as the final reference.
To provide a safe and personalised gaming experience, mea88 collects certain categories of personal data from members. We only collect data that is strictly necessary for the stated purposes.
mea88 does not directly store your credit or debit card information. All financial transactions are processed through third-party payment providers integrated with PCI-DSS security standards.
Every piece of data collected by mea88 is used for a specific and legitimate purpose. We do not use your data for any purpose outside the scope stated in this Privacy Policy without first obtaining your consent.
| Purpose of Use | Legal Basis | Data Type |
|---|---|---|
| Account Management — registration, login, identity verification | Contract Performance | Personal data, KYC documents |
| Payment Processing — deposits, withdrawals, account reconciliation | Contract Performance | Financial data, banking information |
| Regulatory Compliance — AML, KYC, reporting to authorities | Legal obligation | All data categories |
| Platform Security — fraud detection, prevention of duplicate accounts | Legitimate interest | Technical data, activity logs |
| Customer Support — inquiry responses, complaint resolution | Contract Performance | Communication data, account history |
| Responsible Gaming — limit monitoring, addiction detection | Public / legitimate interest | Game data, betting patterns |
| Marketing Communications — promotions, exclusive offers (with consent) | Member consent | Email, phone number |
Mea88 understands the importance of confidentiality and does not share your personal data indiscriminately. Data disclosure occurs only in limited circumstances and strictly for legitimate purposes.
To operate the platform effectively, mea88 works with a number of trusted service providers. All such third parties are bound by strict confidentiality agreements and may only use your data for purposes we specify:
Mea88 may be required to disclose member personal data to government authorities, law enforcement bodies or courts when mandated by applicable Malaysian law, including in cases involving fraud investigations, money laundering or other criminal activity.
Our Guarantee: mea88 does not sell, rent, trade or give away your personal data to third parties for marketing or commercial purposes without your explicit consent. This is our absolute commitment.
Mea88 uses cookies and similar tracking technologies to enhance user experience, maintain account security and understand how members interact with our platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the mea88 platform.
mea88 does not use cookies to track your activity on other websites outside our platform. All tracking is limited to the mea88.pro domain only.
The security of your personal data is mea88's highest priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.
While mea88 takes all reasonable steps to protect your data, no system is 100% secure. We encourage you to take your own protective measures, such as using a strong password and not sharing your login credentials.
As a mea88 member and data subject, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA) 2010. mea88 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you, including account information, transaction history, and activity logs. Such requests will be processed within 14 business days.
If your personal data is inaccurate or outdated, you have the right to request a correction. Log in to your account settings or contact customer support to update your information.
Under certain circumstances, you may request the deletion of your personal data. However, some data may need to be retained to comply with legal obligations or regulatory requirements.
You have the right to object to the processing of your personal data for direct marketing purposes. All marketing communications from mea88 include an option to unsubscribe.
You may request your personal data in a structured, machine-readable format for transfer to another platform, subject to applicable technical limitations and legal obligations.
To exercise any of the above rights, please contact the mea88 customer support team via live chat, available 24/7. We will verify your identity before processing any data-related request.
Mea88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout active account | Continuous service operations |
| Financial Transaction Records | 7 years after transaction | Tax obligations and financial legislation |
| KYC Documents | 5 years after account termination | AML compliance and regulatory requirements |
| Support Communication Logs | 3 years | Reference and dispute resolution |
| Platform Activity Logs | 2 years | Security and fraud prevention |
| Analytics Cookie Data | 13 months | Platform performance analytics |
Upon expiry of the designated retention period, your personal data will be securely deleted or anonymised in accordance with our data management procedures.
The mea88 platform may include links to third-party websites or services in certain contexts. This Privacy Policy applies only to data collected and processed directly by mea88.
Mea88 is not responsible for the privacy practices or content of third-party websites you may access through our platform. We encourage you to read the privacy policy of each third-party service you use separately.
Third-party game providers integrated with the mea88 platform receive only the minimum data necessary to deliver game content to you. They are bound by strict data processing agreements and are not permitted to use your data for any other purpose.
Mea88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. All amendments take effect immediately upon being published on this page.
For material and significant changes, mea88 will notify members via:
Continued use of the mea88 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.
Current Version: This Privacy Policy is version 2.4, updated in January 2026. You may request previous versions through our customer support team.
If you have any questions, concerns or complaints regarding this Privacy Policy or how mea88 handles your personal data, please do not hesitate to contact us through the following channels:
Our data protection team is committed to responding to all enquiries within 3 business days. For complaints requiring further investigation, we will keep you updated on progress within 14 business days.
mea88 takes every privacy complaint seriously. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) as the relevant regulatory authority.
With a transparent privacy policy and high-grade security infrastructure, mea88 is the top choice for a safe online gaming experience in Malaysia.